SHIPPING POLICIES 

SHIPPING TIMES
All orders ship from New Jersey. Items can ship anywhere from the day you place your order up to 10 days after order placement.
Although most orders ship within 2 days, we ask that you allow up to ten days to receive your package.
See shipping map below and please note, this does not include the order processing time.

SHIPPING METHODS
If you need your order quicker please let us know. Call, email, or online chat 7 days a week to discuss expedited shipping choices.
All orders and pre-orders are charged at the time you place your order which holds your place in line for the backorder.

At checkout, you may be given the choice between UPS or USPS Priority Mail shipping methods, depending
on the weight and destination of your order. Both USPS and UPS guarantee a tracking method on your package.
Some small orders will be given the option of First Class Mail which we can not guarantee safe delivery of.

EXPRESS SHIPPING
Overnight, 2nd Day, and 3rd Day shipping options are given when you checkout. Remember, this reflects the shipping time, not order processing time.
While most orders ship within 2 days, some can take up to 10 days. If you would like to receive your order by a certain date, please put a note in the
"comments" section upon checkout or feel free to give us a call. Remember, we're open 7 days a week!

IN-STORE PICKUP

Our website does not keep a live inventory, meaning some items may be a few days away at a warehouse.
When you place an order for In-Store Pickup, we will call you as soon as your order is ready to be picked up.

When using our convenient in-store pickup, we ask that you bring a valid ID and the purchasing credit card for the safety of our customers.
Additionally, please apply any discount or promotion code at the time of online purchase, as no further coupons or discounts can be applied after purchase has been made.

SPECIAL EXCEPTIONS

Rocket engines ship USPS Parcel Post only.
Paints, Glues, and other liquids ship UPS only.
Airsoft & Paintball guns ship UPS Ground ADULT SIGNATURE REQUIRED.
We will amend your order's shipping method if you have one of these items on your order.



UPS SHIPPING TIME DOES NOT INCLUDE ORDER PROCESSING TIME.

INTERNATIONAL CUSTOMERS
Hobbymasters Inc. ships to select countries via USPS Priority Mail. If you are not given a shipping method option then we do not ship to your country. We do fill out custom tags to the exact order amount. NO RETURNS ON INTERNATIONAL ORDERS. We can not gaurantee safe delivery of packages once they leave the U.S.