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Power Wheels Trouble Shooting Guide


Car won't move at all:
1. Check your battery; a code stamped on top of every Power Wheels battery. Part of it will be a 2 digit year (ex: 32501N was made on the 325th day of 2001).   
Batteries can live up to 5 yrs MAXIMUM.
2. Make sure your charger is plugged into an outlet that has power to it!
3. Check the switch under the gas pedal. Most foot board assemblies are press-fit into place and can be "popped" free with a straight-head screwdriver. Corrosion under the foot board is usually obvious. You can get replacement foot board assemblies here. If the wire harness is corroded you'll need to take it in to your local Authorized Power Wheels Service Center for them to do the repair.
4. Check the wires to the motors. There's 2 wires going to each motor. Make sure they haven't come off. If one has you'll need to take it in to your local Authorized Power Wheels Service Center for them to do the repair.

Car has No Reverse and Only 1 Forward Speed:
1. Check the wires to the motors. One motor may have lost a wire.
If one has you'll need to take it in to your local Authorized Power Wheels Service Center for them to do the repair.
2. If you have a shifter assembly then one of the switches has possibly gone bad. If you have dashboard switches then it may be on of them gone bad. Switches and entire shifter assemblies are available on our website.

Car has No Hi Speed Forward:

1. Most vehicles have a Hi-Speed lockout so younger riders don't go too fast. If your vehicle has a shifter assembly then remove the screw or pin at the base of the shifter handle for Hi Speed. If you have dashboard shifting switches then look under the dash for a disconnected white connector. Plug that in for Hi Speed.
2. If you have a shifter assembly then one of the switches has possibly gone bad. If you have dashboard switches then it may be on of them gone bad. Switches and entire shifter assemblies are available on our website.

Car is making a grinding noise:

1. That would usually be a gear case stripped. Sometimes is also one of the drive wheels that strips. Easy to diagnose- take
off the tire on the side you hear the noise. (Hint: If one gear case is stripped the other isn't far behind. Replace them both.)

Front Tires are bowed in or out of alignment:

1. Your steering linkage assembly is getting ready to let go. They're available on our website.
Be sure to buy a replacement for each cap nut you're taking off as they are not reusable.


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